COVID-19 (Coronavirus)

City of Milton Staffing and Service Updates:

Face Mask Advisory and Face Mask Policy for City Facilities

The Common Council approved a Public Health Advisory recommending the public wear face masks to help slow the spread of COVID-19 at their meeting on July 28, 2020.  This is NOT a mandate or an ordinance and therefore not enforceable; however, there is currently a statewide mask mandate in place. 

In support of the advisory, the Common Council also approved a policy making it a requirement to wear face masks in City of Milton facilities.  The policy defines public facilities as City Hall, Public Works Facility, Police Department, Milton Public Library, and the water/wastewater utility offices.  This does not include parks or other outdoor spaces and there is also an exemption for polling locations.  If a visitor to one of these facilities doesn’t have a mask, one will be provided.  

Both of these documents are available on the City's website:

Contactless Service Options and Operational Changes

Below is a list of contactless service options.  While our staff loves to interact with our community members, we continue to ask our community members to use these alternatives in order to decrease potential for exposure to our staff, their families, and other community members.  The information below also lists operational changes the City has made to decrease contact between our staff members and community members.

City Hall and General Updates and Information

  1. Payments can be placed in the drop box located outside of City Hall or mailed.  You can also make payments online.  
  2. Documentation you need to provide to the City can be placed in the drop box outside of City Hall.  
  3. Voicemails left for staff in all departments will be checked on a regular basis and calls will be returned as soon as possible.
  4. Staff are also available by email.  Use the staff directory on the City’s website to find email addresses for staff members.

Police Department

  1. Police officers will continue to respond to calls for service.  However, in order to both maintain the health of our staff and to prevent potential spread of the virus in the community, officers are going handle as many calls as possible without coming into physical contact with others. Any calls that they can manage by phone, email, or a combination of the two will help to keep all of us healthy.  If you need to contact a police officer, please call the non-emergency number at (608) 757-2244.  Call 911 if there is an emergency, and you need an officer to respond.

Public Works Department

  1. The Department of Public Works will continue to perform essential services for the community, including, but not limited to, maintaining the City’s water and wastewater infrastructure.  Staff are working staggered schedules to help prevent exposure among staff members.
  2. Refuse and recycling collection will continue as scheduled.  Refuse and recycling collection is considered an essential service.  If there are any changes to the collection schedule, we will notify residents on our website and social media.  The collection schedule is available on the City’s website.
  3. If you need a building permit, contact the Public Works Department at (608) 868-6914 or email Administrative Assistant Brenda Mathews at

Milton Public Library

  1. Programming continues for the Milton Public Library on all of their social media platforms.
  2. The library is open for browsing, computer use, and curbside pickup.  Check their website for more information.

Additional Resources (linked below)